Privacy Policy

1. Information We Collect

We collect information you provide directly (name, email, phone, medical records) and automatically (IP address, browser type, usage patterns). Third-party integrations may share healthcare provider data with your consent.

2. How We Use Your Information

Your data is used to provide healthcare services, improve our platform, comply with legal obligations, and communicate important updates. We never sell your personal information to third parties.

3. Data Security

We use industry-standard encryption (AES-256), secure authentication protocols, and regular security audits. Your data is stored on secure servers with redundant backups. All data transfers are encrypted using TLS/SSL protocols.

4. Data Retention

Patient records are maintained according to applicable healthcare regulations. You can request data deletion anytime, except where legally required to maintain records. Deleted data is permanently removed from our systems.

5. Your Rights

You have the right to access, modify, or delete your personal information. GDPR and HIPAA compliant data portability is available. Contact support for data access requests within 30 days.

6. Cookies and Tracking

We use essential cookies for functionality and analytics cookies (Google Analytics) for improvement. You can disable non-essential cookies anytime through your browser settings.

7. Third-Party Sharing

We share data with healthcare providers you authorize, payment processors, and law enforcement when legally required. We do NOT share with marketing companies or advertisers.

8. Children's Privacy

Vorqard is not intended for children under 13. If we discover a child has provided information, we immediately delete it. Parental consent is required for users 13-18.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with an updated date. Continued use indicates acceptance of the updated policy.

10. Contact Us

For privacy concerns or data requests, email privacy@vorqard.com or contact our Data Protection Officer at dpo@vorqard.com. Response time: 7-10 business days.